Here are some tactics for experienced server admins you may have not considered to help you get the most out of Discord and build your community.
Play a Character From your IP
The community manager assumes the avatar of Dave, the game’s protagonist.
Great way to add fun and personality to servers, especially for gaming communities. I haven’t seen anyone go fully all in, but it would be interesting to fully role-play a character from the game as they would perform the community manager duties.
The Dave the Diver Discord server is the first place I’ve seen this and although they are not going as ham as I’d like to see with it, I like this idea because:
- adds a fun and playful element to the server
- protects the community managers identity (gaming communities can be… yikes)
- makes the community manager more approachable and relatable - they are a character in the game players are already familiar with.
Ethereal Roles
Throw up a temporary role for a limited time, like during an event, to allow members to grab a special role.
You probably already know about the power of roles in Discord and its onboarding features. But have you considered using this feature as a temporary, time-gated way to allow members to grab a special limited-time role?
Mike Bird, Technical Community Manager of the Open Interpreter community, recently used this tactic during a live event to allow attendees to grab a special beta test role that no one else would have access to. I loved this approach because it gave them the agency to take the special role and rewarded the most loyal members of the community who are active and engaged. You can quickly add the special role and direct attendees to the #Channels & Roles section to give themselves the role and access to whatever special content or permissions you want to share.
Once the time period is over, you can remove the role from the onboarding process. In the example from Open Interpreter, everyone at the event got exclusive access to be a beta tester of a new app.
Podcasting Studio
Oxide and Friends uses a stage to record podcasts and has channels that are used for live chat during each episode.
Oxide and Friends: https://oxide-and-friends.transistor.fm/ Discord: https://discord.gg/3pm4Z7hxyD
Bridging Community Everywhere
What do you do if your community is spread across multiple platforms?
Bots can be used to bridge community messaging together and one of the most impressive examples of this is the IndieWeb community. Turns out, having a community of web standards champions and legends of personal site creation lends itself well to custom bridging.
Not sure what the current status is but I remember seeing IRC, Slack and some custom chat room bridges in various channels there.
The IndieWeb community is a great example of how you can have a Discord server that connects traffic from multiple sources.